Your well-being is our priority

Freebitcoon Responsible Gaming
Keep it fun, not a problem

Gaming is about fun, entertainment, and a little excitement. But when it becomes a habit, it is important to stay mindful. Freebitco wants you to always play with a smile — that is why we believe in responsible gaming.

Limit Settings Self-Exclusion 24/7 Support Minor Protection
Core principles of responsible gaming
  • Gaming is for fun, not for income
  • Only Bet What You Can Afford to Lose
  • Set daily time and spending limits
  • Don't Chase Your Losses
  • Take Regular Breaks and Spend Time with Family
  • Gaming is strictly prohibited for those under 18

Freebitco's Responsible gaming features

To keep your gaming experience enjoyable at all times, Freebitco provides multiple player protection tools.

Deposit limit

Set your own daily, weekly, and monthly deposit limits. Once a limit is in place, deposits beyond that amount will not be permitted.

Cooling-off period

You can take a temporary break from gaming for anywhere between 24 hours and 30 days. During this period, logging in will not be possible.

Self-Exclusion

You can self-exclude your account for anywhere from 6 months up to permanently. Once activated, access to games will no longer be available.

Session Time Limit

Set a daily gaming time limit. You will be automatically alerted when your allocated time is up.

Reality Check

Regular pop-up alerts will remind you how much time and money you've spent — stay informed and in control.

Minor Protection

Freebitco strictly enforces an 18+ policy. No one can play without age verification.

What is responsible gaming and why does it matter?

Responsible gaming means playing in a way that has no negative impact on your life. At Freebitco, we believe gaming should be enjoyable, not stressful. Feeling disappointed after a loss is natural, but when it starts becoming a serious problem in your life, that is when you need to pay attention.

Online gaming is growing rapidly in Bangladesh. Many people come to Freebitco for entertainment, but a small number gradually find themselves spending too much time and money on gaming. Freebitco doesn't want anyone to fall into that trap — which is why responsible gaming is a core part of everything we do.

Remember: Gaming is a form of entertainment, not a reliable source of income. There is always a chance of losing in every game.

Responsible gaming matters not just for you, but for your family too. When gaming begins to take a toll on family time, finances, or mental well-being, it is time to take action. Freebitco gives you the tools to take back control yourself.

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Stay on Track

Set a time and spending limit before you start playing.

Take a Break

Taking a break every hour is a good habit to build.

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Talk to us

If you're struggling, talk to a friend or family member.

Signs of gaming addiction — how to recognize them

Gaming addiction does not happen overnight — it develops gradually. If you or someone in your family shows any of the signs below, it is important to take notice.

Chasing losses by continuing to play after losing
Lying to family and friends about your gaming
Feeling restless or irritable when unable to play
Gambling with household funds or borrowed money
Difficulty focusing on work, family, or studies
Repeatedly trying to stop gaming but being unable to
Feeling down or depressed when not gaming
Neglecting sleep, meals, or personal health

Warning: If you notice two or more of the signs above, contact Freebitco support immediately or activate self-exclusion.

How to set gaming limits

Setting limits on Freebitco is simple. You can do it anytime from your account settings, and limits take effect as soon as they are activated.

1
Log in to your account

Log in to your Freebitco account and open "Account Settings" from the top menu.

2
Open the "Responsible Gaming" section

Go to the "Responsible Gaming" tab in Settings and click on it.

3
Choose Limit Type

Choose from deposit limits, session time limits, or loss limits — whichever suits your needs.

4
Set Amount & Duration

Set limits for any period — daily, weekly, or monthly.

5
Confirm

Confirm with your OTP or password. The limit will take effect immediately.

Please Note: Decreasing a limit takes effect immediately, but increasing one requires a 7-day waiting period. This is in place for your own protection.

What types of limits are available?

  • Deposit limit: The maximum amount you can deposit within a set time period.
  • Loss Limit: The maximum amount you can lose within a set time period.
  • Bet Limit: The maximum amount in BDT you can place on a single bet.
  • Session Time Limit: The maximum number of hours you can spend gaming in a single day.

Self-Exclusion — When and How?

Self-exclusion is a feature that allows you to voluntarily block yourself from gaming on Freebitco — either temporarily or for an extended period. Once active, you will be unable to log in or play any games.

Self-Exclusion Options

1 Month
Short-Term Break
3 months
Medium-Term Break
6 months
Long-term break
Permanent
Permanent Closure

Important: Once self-exclusion is activated, it cannot be cancelled before the period expires. Permanent exclusion is irreversible.

To activate self-exclusion, contact Freebitco Support via live chat or email. Our team will complete the process within 24 hours.

Minor Protection — Keeping Children Safe

Freebitco strictly prohibits gaming for anyone under 18. Age is verified at registration, and we are committed to protecting minors.

  • Freebitco is strictly prohibited for anyone under 18 years of age.
  • Opening or managing an account on behalf of a minor is strictly prohibited.
  • Use parental control software on your computer or mobile device.
  • Keep your login password out of reach of children.
  • Try to avoid gaming in front of children.

For parents: If your child attempts to access Freebitco, contact our support team immediately. We will take action right away.

Self-Assessment — Are You Playing Responsibly?

Ask yourself these questions honestly. If most of your answers are "Yes," it's time to take things seriously.

Question 1: Do you often spend more than your planned budget on gaming?
Question 2: After a loss, do you find yourself thinking "just one more round and I'll win it back"?
Question 3: Is gaming affecting your relationships with family or friends?
Question 4: Do thoughts of gaming distract you during work or study?
Question 5: Do you want to stop gaming but find you cannot?
Question 6: Have you ever borrowed money from others or hidden funds to play?

If 3 or more answers are "Yes": Contact Freebitco support today and consider activating self-exclusion or setting limits. You are not alone — help is available.

Frequently Asked Questions (FAQ)

No, your balance remains completely safe. Once the self-exclusion period ends, or through support, you can withdraw your balance.

Yes, you can. However, any request to increase a limit will only take effect after 7 business days. This cooling-off period is designed to ensure your decision is well considered.

No, only the account holder can set limits. However, if you believe a family member is struggling, let Freebitco support know — we will do everything we can to help.

No. While self-exclusion is active, Freebitco will not send you any marketing emails, SMS messages, or bonus offers. Your break will remain completely uninterrupted.

Reach Freebitco support via live chat or email. Our trained team is ready to assist you with whatever you need, and all conversations are completely confidential.

Play with joy, play responsibly

Your safety is our responsibility at Freebitco. Join today to enjoy gaming securely and set your own limits with ease.

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